Conversation Recorder Product Support
Welcome to the Call Recorder support page. Here you can find manuals and technical specifications on our products. If you are looking for the general product info please see our
sales page.
If you cannot find what your looking for or require more assistance please contact us.
Products
Dictaphone to Telephone Adaptor
Product Manual - The manual for the adaptor.
Pulsar Plus
If you purchased the Pulsar Plus prior to June 2009 we recommend you upgrade to the new Pulsar Plus Version 2 (free upgrade), which solves many issues from the previous version.
Connection Guide - How to setup the Pulsar Plus hardware
Pulsar Plus Manual - The manual for the Pulsar Plus Recorder Version 2.
Quick Install Sheet - The quick install sheet for the Pulsar Plus Recorder Version 2.
Installation Problems - Error messages on install + Com Port in Use error.
Troubleshooting Problems - Solutions to problems you may be having.
USB to Serial Adaptor Drivers - Drivers for the USB to Serial converter.
Tape Based Conversation Recorder
Connection Guide - This is a handy connection guide from phone-recorders.info.
Automatic Recording Setup - How to setup automatic recording
TBCRA Manual - The manual for the Tape Based Conversation Recorder.
Telesto
Connection Guide - How to setup the Telesto hardware
Telesto Manual - The manual for the Telesto Conversation Recorder.
Xtension Digital Recorder
Connectivity Chart - Standard connection for the xtension recorder.
Telephone Compatibility Chart - See if your telephone system will work with the xtension recorder.
Troubleshooting and FAQ's - Technical support issues.
Faulty Units
If you find that your unit has become fauly due to defects in workmanship or materials and is within the 1 year manufacturers warranty then please contact us to arrange a repair or replacement.
We will supply you with a returns number and address for return.
Arrange a Return - Click here to fill in our online returns form.