Problems with Saved Speech Recording Files
If you have gone onto the "Advanced" Tab and have tried to play the recordings but they fail to play.
Please check the following steps to ensure your setup is correct:
1 - Check that your speakers are connected into your computer (usually through the green 3.5mm input)
2 - Check that your Volume Control is set to a suitable level on both the speakers and your sound card (this can be set by clicking on the speaker in the bottom left of your screen usually next to the clock)
3- Play some wav files or a CD using Windows Media Player to check you have sound coming out of your speakers.
4 - Next check that PULSAR PLUS is connected correctly and that the audio lead is connected into the 3.5mm sound card Mic input (usually coloured red).
5 - Check the sound card settings on your PC so that you are recording from the Mic input.
Note. Check to see if you have a microphone input (red socket) on the front of your computer and on the back. if you do this means you have 2 sound cards on the computer (which is quite common). Try and plug the Pulsar Plus 3.5mm mic lead into the other mic input.
1 - First you will need to locate the saved speech recordings file - see the "Can't Find Where the Recordings are Saved" section for more info.
2 - Once found you have several options to backuping up the files. Some suggestions are listed below:
- Burn the files to CD / DVD
- Copy the files to a portable hard-drive
- Copy the files to another computer / laptop
- If in a business network (and if you have the permission of your network administrator) you could copy the files to a shared network drive.
NOTE - Please do not contact Crucible-Technologies on support for how to burn CD's / DVD's, etc. You must contact your relevant PC support company. Alternatively you may find info pages at: http://www.microsoft.com/windows/default.aspx.
Click here if you are wanting to view/rename/delete the recordings via the Pulsar Software
To find the recorded files on your computer
The default location of the recordings is in the folder where you installed the Pulsar Plus software (default: C:/Program Files/Pulsar).
1 - To view where the software is programmed to save the recordings you must open the Pulsar Plus software and select the "Advanced" tab. Click here to view a diagram of this.
2 - Now you can go to this folder via your "My Computer" and you sholuld be able to see the saved speech recordings.
Note. Once you have located where the files are being saved and you go to the folder you may have to refresh the folder view (Press F5 when in the folder). These are in "wav" formats.
Can't Get Recorded Files to Play - No audio
Click here if you are just wanting to view / rename / delete the recordings via the Pulsar Software
ISO 9001:2000
ISO 14001:2004